Jumbo Jobs FAQs

For first time users:

• Why should I log in to Jumbo Jobs?
• Where do I log in / how do I register?
• How long does it take to complete my profile and why should I bother?
• Can employers view all the information in my profile?

Searching for Jobs/Internships:

• Why can’t I find any job or internship listings when I set my search criteria?
• Can I still apply for a job that was posted three months or even six months ago?
• Why do my search results include jobs that don't seem to fit my search criteria?
• Can I receive an email when new jobs are posted that meet my search criteria?
• I've checked Jumbo Jobs and haven't found what I'm looking for. What should I do now?

Applying for On-Campus Interviews:

• I can’t find a specific job for an employer interviewing on-campus. Where should I look?
• How can I check to make sure my application has been submitted correctly in Jumbo Jobs?
• I just submitted an application in Jumbo Jobs. How can I change the documents I submitted?

Miscellaneous:

• What is the Employer Directory and how can it help me find a job or internship?
• I've checked Jumbo Jobs and haven't found what I'm looking for. What should I do now?

Additional Instructions are available in the Student or Alumni User Guides.

Why should I log in to Jumbo Jobs?

1. Logging in to Jumbo Jobs gives you access to hundreds of internship and job listings from employers who recognize the high value of a Tufts education.  You can even set up email alerts to let you know when new postings meet your saved search criteria.
2. In Jumbo Jobs, you will complete a candidate profile (it takes 1-2 minutes to complete required fields) which allows you to specify your interests and then upload a resume so that employers can search for you and contact you about specific opportunities that match your profile.
3. You will be able to apply for jobs and internships with employers who are coming to the Medford campus to interview students.
4. You will have access to a list of career events happening around campus and details on employers registered for career fairs on campus.
5. Jumbo Jobs also allows you access to an employer directory of thousands of employers who have posted at Tufts in the past.  This directory is one great resource for you as you seek to network and research career fields.

Where do I log in / how do I register?

Students:  Log in from the student home page.  Use the forgot your password link to access your password for the first time. Your username is you 9-digit student ID without dashes.

Alumni:  Log in from the alumni home page.

• If you graduated after 2006, you already have a profile in Jumbo Jobs.  Call our office at 617-627-3299 to receive your username and have your email address updated.  As an alum, if you would like to have your username changed from your Tufts ID, please email tuftscareerconnect@ase.tufts.edu.
• If you have never used Jumbo Jobs before, click on the New user? Click here to register link to create your free profile.

How long does it take to complete my profile and why should I bother?

Why bother? Your profile in Jumbo Jobs could be your “in” with a hiring organization. Take some time and think about how you complete your profile.

For example, an employer is searching for sophomores or juniors with an interest in research work with the Government in DC. They perform a search and find 20 Tufts students who match their criteria. After reviewing those students’ resumes, they contact their top five to set up phone interviews. They hire one as a summer intern.

Profile Tips

• If you want employers to find you in a search, choose Yes to the Allow Employer Viewing field. You must also upload a current resume in order to be searchable by employers.
• Make sure your contact information is up-to-date, especially your email address and phone number.
• Select your skills, languages, and student organizations. Employers use these fields when they search for candidates.
• Spend some time on the Preferred Industry, Job Function, and Geographical Location fields. Employers can search by these fields but cannot view them in your profile, so be inclusive to the extent that you are actually interested in all the areas you select.

Can employers view all the information in my profile?

1. The Allow Employer Viewing field is set to Yes.  (You may change this at any time.)
2. You have uploaded a resume to your My Documents section in Jumbo Jobs.

Once these two conditions are met, employers are able to view the following fields in your profile:  Name; Local Address; Local & Permanent City, State, Country, & Phone; Email; Classification; Graduation Month & Year; Overall & Major GPA; Degree; Majors; Work Authorization; Additional Education; Skills Section (including languages and organizations)

Employers may search by the following fields but are not able to view these fields in your profiles:  Preferred Industry, Preferred Job Function, Preferred Geographical Location.  Employers may also search by Keyword, Graduation Date, Majors, Skills, Class, Overall GPA, and Work Authorization.

Why can’t I find any job or internship listings when I set my search criteria?

A common mistake is to perform a search in Jumbo Jobs like you would perform a search with Google. With Jumbo Jobs, it is better to be inclusive rather than exclusive in your search terms. You can also set up multiple email alerts so you know when new or updated postings meet your search criteria.  Jumbo Jobs calls these email alerts "Job Agents".  Once you have set your search criteria and clicked the Search button, use the [Create Job Agent] link to set up email alerts.  If you create multiple Job Agents, Jumbo Jobs will compile the postings and email you only once for each day your agents find new jobs for you.  You can manage your Job Agents under My Account - My Activity; click on the Job Agents tab.

Can I still apply for a job that was posted three months or even six months ago?

Employers specify how long they want their job posting to remain in Jumbo Jobs. If you notice the start date for the position has already passed and contact information is provided in the posting, email the employer to inquire about the opening. Write this letter as you would a cover letter, and attach your resume in your inquiry. It’s possible the job is still available, or the employer could be so impressed with you that they’re willing to interview you for a different position now or in the future.

Why do my search results include jobs that don't seem to fit my search criteria?

Many organizations are not just looking to hire one type of student for a job.  They actually want applicants from many majors in order to have a well-rounded candidate pool and employees.  Oftentimes an employer will be inclusive in their selection of certain fields (such as choosing All Majors or many job function categories) which might cause the job posting to show up even when you set specific search criteria.

Can I receive an email when new jobs are posted that meet my search criteria?

Yes!  Jumbo Jobs calls these email alerts "Job Agents".  Once you have set your search criteria and clicked the Search button, use the [Create Job Agent] link to set up email alerts for new or updated job postings that meet your criteria.  If you create multiple Job Agents, Jumbo Jobs will compile the postings and email you only once for each day your agents find new jobs for you.  You can manage your Job Agents under My Account - My Activity; click on the Job Agents tab.

I've checked Jumbo Jobs and haven't found what I'm looking for. What should I do now?

Make an appointment with the Career Center to discuss your internship or job search. Our team of professional career counselors will help you find organizations that interest you, locate additional job & internship openings, and contact people in your field(s) of interest whom you can ask for career advice.

I can’t find a specific job for an employer interviewing on-campus. Where should I look?

Always start by clicking “Search All” from the drop-down menu under “Campus Interviews & Resume Drops”. This submenu gives you access to view all jobs and internships with on-campus interviews or resume drops, whether or not you meet the requirements to apply. After you have ensured that you meet all of the criteria for the job or internship and you have uploaded all required application documents into your “My Documents” section, you will be able to view the position and apply by clicking “Apply” from the drop-down menu under “Campus Interviews & Resume Drops”. You will not be able to find the job or internship under the “Apply” submenu until you have all required documents uploaded, so don’t forget that step!

How can I check to make sure my application has been submitted correctly in Jumbo Jobs?

To verify successful application, go to “My Account - My Activity”. The Schedules tab allows you to see all of your activity for internships & jobs with interviews on campus. Click the Preselect tab to verify and view your application or change your submitted documents (as long as the application deadline has not passed).

I just submitted an application in Jumbo Jobs. How can I change the documents I submitted?

To change the documents included in your application, go to “My Account - My Activity”. The Schedules tab allows you to see all of your activity for internships & jobs with interviews on campus. Click the Preselect tab to view your application and change your submitted documents (as long as the application deadline has not passed).

What is the Employer Directory and how can it help me find a job or internship?

This is a valuable resource of employers who have posted jobs or internships at Tufts in the recent past. You can use this database to find “Tufts friendly” companies. See our Networking and Informational Interviewing packet for tips on how to approach these employers.