As a Senior Federal Learning Specialist on the Federal Learning Delivery team, you will use in-depth knowledge of content area and facilitation best practices to deliver educational materials in person and virtually and proactively provide additional training to support participants and address routine questions independently. You will also provide one-on-one end user support to federal client sites to perform a wide breadth of high-level Cerner solution tasks. You’ll work to triage and propose solutions to process, workflow and technical concerns while engaging appropriate project team members or content owners as needed for resolution. Additionally, you will solicit feedback from training participants and share with project leadership and content owners to improve the effectiveness of materials and facilitation methods and drive increased adoption.
Senior Federal Learning Specialists possess excellent communication skills, decision making skills, flexibility and comfort with ambiguity, the ability to work comfortably with technology, an understanding of the adoption process, and a willingness to learn and adapt in a fast-paced, client-facing environment.
- Receipt of the appropriate government security clearance card applicable for your position
- Due to the client contract you will be assigned, this position requires you to be a U.S. citizen
- Bachelor’s degree or equivalent, relevant work experience
- At least 1 year of learning/adult education, health care information technology (HCIT) consulting, HCIT support or relevant HCIT solution end-user work experience
- At least 2 years experience with Millennium and/or HCIT
- Willing to travel up to 100% as needed
- Must live within 60 miles of a major international airport
- Successful completion of the Consulting Academy training program and Federal Train the Trainer (TtT) program
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
- Perform other responsibilities as assigned
Applicants for U.S.-based positions with Cerner must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. The client contract also requires receipt of the appropriate government security clearance card applicable for the position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Relocation Assistance Available for this Job:
Virtual Eligible Job
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.