Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition.
EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey companies. Castle provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers. Risk Control’s field professionals evaluate commercial businesses and their operations with a thorough understanding of coverage and exposure, documenting underwriting concerns and making recommendations for risk improvement.
EXL is interested in motivated and self-directed professionals who come with experience in the insurance industry and/or loss control and/or with knowledge of the construction and real estate business. We understand experience in both personal lines and commercial lines insurance is rare, so the company offers an excellent training program to cross-train. All interested candidates are encouraged to submit their qualifications. Come join the EXL Survey and Risk Control team!
We are seeking part-time entry level High Value Reviewer in which the incumbent will provide support for the development, performance, and conduct of all home appraisals submitted by field staff in a manner that is consistent with company policies, procedures, and standards. The Reviewer is:
•Responsible for reviewing and editing home appraisals submitted by field staff while ensuring exemplary quality, adequate attention to details, and being able to follow specific client instructions.
•Give constructive feedback to the inspector and administer appropriate grades.
•Follow the appropriate Operating Procedure.
•Meet Quality goals.
•Meet Office Time Service goals.
•Properly send reports to Clients or to Printing.
•Properly place reports on Hold/Pause and follow-up based on that Policy.
Knowledge, Skills, and Abilities Needed
•Have the ability to evaluate information contained in appraisals and determine if the information satisfies procedures, policies, and requirements.
•Must be able to communicate effectively to customers and inspectors, while delivering information in a clear and concise manner.
•Have the ability to manage multiple projects at once and handle time sensitive urgencies.
•Must have advanced knowledge in use of computer equipment, software, and general office equipment.
•Must have excellent written and organizational skills