Who we are:
Guardian is a Fortune 250 global financial services company, as well as one of the largest mutual insurance companies in America. Guardian offers a range of insurance products from life insurance and disability income insurance to annuities and dental plans.
We are proud to be able to deliver on our commitments and to be able to serve our clients when they need us the most. Our superior customer service was recognized across the industry with the 2015, 2016, 2017, 2018 and 2019 DALBAR Service Award. We are committed to creating better futures for our clients, employees, and communities. We do this by keeping our values in sight:
1) We do the right thing
2) People count
3) We hold ourselves to very high standards
We understand that no one majors in insurance while they are in college, and that limited knowledge of insurance should not impact your qualifications for our available positions. In fact, Guardian is seeking college graduates with educational diversity in order to fuel our exciting and dynamic work environment. So regardless of your college major, you could begin your career path with Guardian.
Working under direct supervision, this position is focused on providing high-quality service and collaborative claim management to our clients. The foundational skills that you will learn involve how to manage claim service inquiries, including notice of claim, basic fact gathering technique, and what goes into an in good order new claim file. The skills and knowledge that you acquire and use will assist in claims decision making and serve as a foundation to further develop your career.
Your attention to detail, strong analytical skills, excellent communication skills, and ability to manage multiple priorities all with a positive attitude will assist with claim decision making and ensure a high level of client satisfaction.
At Guardian, everyone is a leader. Your demonstrated ability to provide superior service, express yourself in an open, honest and thoughtful manner, and embrace feedback and change will allow you to continue to develop professionally while allowing Guardian to differentiate our business and deliver on our future.
In addition to the above, you will also likely possess:
- A college or university degree or the equivalent work experience that provides knowledge and exposure to claims, service or other principles and concepts
- A developing understanding of client needs.
We offer our employees:
- 401K Program
- Paid parental leave and backup family care
- Medical, dental, vision plans
- Life and disability insurance
- Paid Time Off (PTO)
- Wellness discounts
We recognize the importance of a work life balance. We promote healthy lifestyles and flexible work arrangements for our employees.
Social responsibility is part of our mission. It stems from our corporate values of putting people first, doing the right thing, and holding ourselves to high standards. As a company and as employees, we are engaged in a variety of initiatives such as volunteering within our local communities, educational alliances with colleges, focusing on sustainability, and promoting diversity and inclusion.
Guardian has been helping people protect their futures and secure their lives for more than 150 years. Every day, we serve approximately 27 million people through a range of insurance and financial products. As one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at www.GuardianLife.com
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. #GuardianOPS