LeaderJam Client Onboarding Manager
About This Opportunity:
LeaderJam is looking for an enthusiastic Client Onboarding Manager to attain a high level of platform implementations while confidently ensuring that coaching clients reach their maximum business goals.
What You Will Be Responsible for:
· Client Consulting: Responsible for understanding the state of a coach’s needs and goals when joining the platform.
· Project Management: Takes full ownership of ensuring that all assigned client coaches get through the onboarding process with maximum success, product adoption, and happiness.
· Product Training & Enablement: Passionately empowers and trains client coaches to get the most out of the LeaderJam platform, ensures that coaches are using the most features possible to help their business.
· Subject Matter Expert: With the help of the rest of the onboarding and design team, stays up-to-date on latest platform features and trends.
What You Bring to the Table:
· Excellent interpersonal/customer relations skills; clear and concise verbal and written communicator.
· Team player with ability to work cohesively across the company to accomplish what’s best for a coach.
· Demonstrated organizational and time management skills with the ability to prioritize and manage many coaching clients in different process stages
· Natural curiosity, self-motivated, and willingness to learn, whether it’s new technical skills or understanding the coaching client environment
· Bachelor’s Degree or equivalent experience
Who We Are:
LeaderJam is the leadership development platform for a new generation. We make problem solving with top coach experts standard operating procedure for leaders everywhere. Transform your organization with a simple, valuable way to develop everyone as a leader.
Drag. Drop. Develop. Find and schedule a coach. Bring in the right leadership development content. Plan live webinar events with top experts for teams up to 1000. Track your results. Understand where you and your team are as leaders every day.
Our one-stop ecosystem meets critical requirements for real, sustained, and results-oriented leadership development. We provide the key to solving your most pressing business challenges on-demand with context-driven live expert coaching sessions, collaborative tools, and smart content. You promote a learning culture, agile teams and productivity at the touch of button through our new cloud-based platform and approach.
77% of organizations are currently experiencing a leadership gap. 67% of next generation leaders want company provided leadership training. 63% of millennials feel their leadership skills are not being developed. 90% of CEOs want something better than obsolete leadership development efforts. The digital revolution has transformed learning styles and effectiveness, and a new digital solution is needed. Smart talent is key to next level leadership, and that’s where we come in.
At LeaderJam, leaders can address business challenges with context-driven coaching sessions, live webinars, and smart curricula thanks to our key features:
· Live, built-in engagement with a network of readily available expert coaches
· Smart content that integrates with live sessions and sustains business growth
· Data analytics that optimize problem solving
· An integrated approach that drives productivity.
The LeaderJam platform offers a rich array of valuable services and assets to drive your leadership development programming:
· A cloud-based enterprise platform that can be implemented by small, midsize, and large organizations
· A new paradigm for companies to solve business issues with live experts, smart content, develop leaders, and create a learning culture. No direct market alternatives exist.
· Collaborative, context-driven learning
· De-centralized micro-learning
· Easy-to-access, on-demand infrastructure
· Nurture experience and styles with video and live coaching
· One-stop, desktop ecosystem of leadership development
· On-demand services offered in one, easy-to-use, always ready space to end fragmentation
What’s In It For You:
· Flexibility and freedom are high. We care about results above all else.
· We’re early enough that you can have a major impact, but have enough in place so you
won’t have to create everything from scratch.
· Your visibility will be high, with daily opportunity to share wins and learnings with the entire company.
· You will work with and learn from a team that is experienced in developing products for millions of users and thousands of clients
· We offer a competitive hourly rate for strong performers.
· We have a great culture and environment that emphasizes collaboration, energy and openness above corporate formality. You can be yourself.