As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Across the country, governments, employers, and American families have struggled in the face of rising healthcare costs. Efforts historically have targeted narrow programs and patient populations, and while many have succeeded, healthcare costs continue to rise. It’s time to take a radically different approach. A new approach involves putting the patient at the center with the goals of improving value and providing better outcomes at a lower cost for patients. The Population Health Management (PHM) department at Mass General Brigham is charged with the challenge to drive better value for patients across Mass General Brigham. To achieve its goals, PHM leverages financial and clinical data to examine opportunities, designs, and delivers innovative care models using product development and design thinking disciplines, and leverages problem-solving, teamwork, and leadership skills to drive ongoing improvement.
Reporting to the Vice President of Strategy for Population Health Management, the Senior Consultant for Population Health Management guides a team in providing analyses and recommendations to inform the development of strategic projects across Population Health Management. These strategic planning projects are with a wide range of constituents.
The Senior Consultant is involved in multiple projects that answer broad questions about our current Population Health initiatives and develop strategies and financial analysis to assess the feasibility of new opportunities. This role provides models and other tools to support senior decision-making and assists with shaping the strategy of Population Health Management.
The PHM Strategy team is highly collaborative, and the Senior Consultant provides guidance and oversight to the Consultants and Analysts.
Principal Duties & Responsibilities
Develop Strategy for Value-Based Care
- Provide direction to others performing background research, analytics, and business planning around new strategies, business opportunities, and partnerships, including regional, and national opportunities
- Define needs for, and review, market research, and competitive intelligence to understand and size markets/opportunities, define the scope of services and value proposition, etc.
- Shape and manage the ongoing scanning and understanding of the healthcare market for strategic threats, insights, and opportunities
- Perform complex business analysis, including financial, operational, and human capital analysis, around new strategies, clinical businesses and opportunities, and partnerships, and form the analysis into actionable recommendations and plans
- Lead the development of business cases and financial plans, engaging and aligning related business leaders throughout the process
- At times lead, and other times help a new business owner to lead, the setting up the launch, and initial management of a new business, including but not limited to building governance, org design, program management ownership, and financial structure.
- Lead due diligence on potential partnerships
- Lead projects (e.g. business line strategy, new operating model, new product), planning and decision making (e.g. investment trade-offs/prioritization, organizational design, customer targeting, etc.), working with broad sets of leaders across the organization to advise on and help implement strategic plans and new business opportunities
- Select and manage external consultants as needed to pursue new strategies, new opportunities, and partnerships
Frame and Develop Financial Analytics and Modeling
- Manage the analysis involved in the development of the Mass General Brigham system-wide strategy around value-based care
- Develop key business questions to frame analytics to ensure data requested and analyses conducted answer the critical questions such as the impact on contract performance
- Gain and maintain knowledge of internal and external data sources including enterprise data warehouse and financial databases
- Develop interactive dashboards and scenario modeling in collaboration with stakeholders using claims-based, clinical and other types of data showing risk and financial return. Document and crisply communicate assumptions for models.
- Develop build vs. buy and partnership analyses, P&L modeling and return on investment calculations
- Develop models that forecast performance on total medical expense trend and quality measures that are part of our risk contracts
Foster relationships with customers and stakeholders
- Develop and foster effective relationships and collaboration with leaders and stakeholders across the system, and with external partners and organizations, in order to be identified as a key strategic partner and further advance strategies, partnerships, and new clinical business opportunities.
- Coordinate with other leaders to understand market threats, insights, and opportunities from their domain perspective
Use the Mass General Brigham values to govern decisions, actions, and behaviors.
- These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
- Other duties as assigned
- Possible local travel to Mass General Brigham sites
- Master’s degree in business administration, or related degree, with 2-3 + years experience post-MBA experience preferably in consulting, corporate strategy, corporate banking, or corporate development; or bachelor’s degree with 6-8 + years of experience in consulting, corporate strategy, corporate banking, or corporate development
- Financial modeling experience strongly preferred
- Strong excel skills
- Prior healthcare experience is a plus
- Strong understanding of operational and human capital considerations in business plan development and execution
- Strong financial acumen
- Able to build strong relationships with and effect alignment around internal constituents
- Strong project management and organizational skills
- Excellent verbal and written communication
- Commitment to high-quality service and attention to detail
- Ability to coordinate and facilitate cross-team / multi-entity meetings
- Ability to oversee and manage complex projects
- Strong analytical and problem-solving and negotiation skills
- Ability to multitask and prioritize multiple project requests simultaneously
- Proven ability to interact with others in a positive and responsive manner to build consensus through negotiation and diplomacy
- Ability to provide direction as needed to team members, other staff, and consultants.
- Ability to handle stressful situations in a calm and professional manner
- Flexible and adaptable within a fast-paced, complex, multi-site environment with changing requirements
- Possess strong interpersonal skills to effectively communicate with cross-functional teams including staff at all levels of the organization
- Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization
- Ability to effectively conduct meetings, both formal and informal
- Requires minimal direction from leadership and possesses the ability to learn quickly
- Respect the talent and unique contribution of every individual and treat all people in a fair and equitable manner
- Exercise self-awareness; monitor impact on others; is receptive to and seek out feedback; use self-discipline to adjust to feedback
- Accountable for delivering high-quality work. Act with a clear sense of ownership
- High degree of professionalism, discretion, and confidentiality
- Creativity and enthusiasm for developing and implementing new programs
Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.