Hi there, thanks for checking out our Operations Associate role.
We’re looking for a detail-oriented, relationship-centric problem solver. You’ll work directly with MealPal restaurants to make sure they have a seamless partnership experience. As an Operations Associate, you will be responsible for responding to restaurant emails, phone inquiries and handling various operational tasks.
▪️ Communicate with our restaurant partners in a timely manner with high quality messages. This role will handle a high volume of email support on a daily basis, as well as some phone support.
▪️ Identify new ways to enhance the restaurant experience and streamline operational tasks.
▪️ Manage and optimize our restaurant partners’ meal offerings and schedules. Ensure their data is always accurate.
▪️ Leverage real-time data to proactively reach out to restaurants and to provide feedback and recommendations to our partners.
▪️ Bachelor’s degree with 0-3 years of operations, marketing, or customer service experience
▪️ Ability to work quickly while maintaining strong attention to detail
▪️ Experience working with Excel and Google Sheets
▪️ Exceptional written skills and high EQ
▪️ Competitive base salary and equity
▪️ Medical, vision, and dental benefits
▪️ Generous paid vacation policy
▪️ 401(k) with company match
▪️ Free MealPal lunch!