Position Overview

Role: Head of Business Development

Salary: Total on-target cash comp $120,000 – $160,000 (depending on experience)

Split: 65% Base, 35% achievement of targets with upside and accelerators for overachievement

Type: Full-time

Experience: 3 – 5 years

Location: Washington D.C. preferred. Remote available on a case-by-case basis

Start Date: March 1, 2020

Full Job Description

MemoryWell is looking to add an experienced Head of Business Development to our leadership team. This is the first hire for our business development team and this person will have the responsibility for structuring, benchmarking, goaling, and reporting our business development funnel to leadership. This position has the opportunity for equity ownership, growth, and will have a material impact on our company.

MemoryWell’s goal is to empower care providers to put people, rather the diagnoses, at the center of their care plan. We are a healthtech company bridging empathetic care with big data.

We are a small and fast-moving team of 8 people and looking for a Head of Business Development to establish and maintain our sales strategy and culture targeting health care systems, hospital systems, elder care/chronic care facilities, providers of hospice/palliative care services, and home care providers.

This position will report directly to the CEO.

Responsibilities

As the Head of Business Development, you will be responsible for architecting and deploying our strategic growth strategy. Your responsibilities include, but are not limited to:

• Drive all business development activities including: lead generation, client outreach, opportunity qualification, needs assessments, deal management, competitive positioning, product demonstrations, proposal preparation and delivery, and contract development
• Establish and own a data-driven approach to identifying sales KPIs, metrics, and measurement cadence
• Identify, originate, and pursue new enterprise, regional, and local business growth
• Develop and implement foundational sales initiatives and training, improve the selling capabilities of our client-facing team, strengthen the sales culture, and align the sales efforts of our market-facing teams
• Hire, coach, and lead sales department team including business developers and inside sales representatives
• Develop and maintain centralized sales operational processes and structure for the sales team, including scripts, collateral, training materials, playbooks, etc.
• Own overall sales strategy and outreach; analyze and refine effectiveness of existing approaches
• Establish and own internal sales pipeline reporting and communication with exec team and board
• Identify, organize, and focus the resources required to close deals
• Increase MemoryWell’s reputation with healthcare market

You Will Work With…

Jay Newton-Small – Founder and CEO

Prior to founding MemoryWell, Jay was a Washington correspondent for TIME Magazine, where she remains a contributor. At TIME, she covered politics as well as stories on five continents from conflicts in the Middle East to the earthquake in Haiti and the November 2015 Paris terror attacks. She has written nearly a dozen TIME cover stories and interviewed numerous heads of state, including Presidents Barack Obama and George W. Bush.

She authored the 2016 best-selling book, Broad Influence: How Women Are Changing the Way America Works.

About You

• Deep industry experience and expertise within hospice/palliative care, health insurers, elderly care/chronic care services, home care providers, and hospital systems)
• Existing network and contacts that can be leveraged for near-term outreach within the healthcare verticals we approach
• 5+ years with proven track record of excellent sales management
• Experience developing sales processes and structures from the ground up
• Demonstrated ability to attract, hire, and retain star sales talent
• Practical knowledge healthcare business processes including; CMS reimbursements, clinical coding, zee-map coding, value-based care
• Ability to plan, execute, track KPIs, and drive improvement on a continuing basis to support performance management
• Previous professional experience growing sales teams within a start-up environment and/or clean energy
• Values culture and has positive mindset and outlook
• Bachelor’s degree or equivalent experience

Industry Preferences

Healthcare

Healthtech

Health insurance

Big data

Enterprise software

Mobile applications

About MemoryWell

MemoryWell is putting the person in person-centered care, one life story at a time.

We’ve built a digital platform for health care providers that replaces legacy intake questionnaires with brief, professionally written stories. Using our automated process that matches writers with patients that our clients send us, we are able to capture hard-to-get and valuable patient SDOH data, improve care outcomes, and boost patient happiness. Our proprietary network of +700 professional writers interface directly with patients and their families to create a pleasant intake experience that 94% of users love.

MemoryWell grew out of the experience our Founder, Jay Newton-Small, had caregiving for her father, who had Alzheimer’s. When she moved him into a senior community, she was asked to fill out a long questionnaire about his life. This made no sense: who would remember pages of hand-written data points for 100+ residents in that community? Instead, as a longtime TIME Magazine correspondent, she wrote his story for his caregivers and pasted it on the walls throughout the community. It transformed his care. Two of his caregivers were Ethiopian and they’d had no idea Jay’s father, Graham, had lived in Ethiopia for years early on in his career with the United Nations. They became his champions, sitting for hours asking him what it was like to work with Emperor Haile Selassie.

Seeing the impact her story had on her father’s experience was enough to influence Jay to transition from her role at TIME to launch MemoryWell.

We are graduates of the most recent class of Techstars: Future of Longevity, Mass Challenge, and MIT Solve. Our story has been featured in the Washington Post, CBS Evening News and on NPR, and we are telling new stories every single day.

Job Type: Full-time

Compensation

Salary: Total on-target cash comp $120,000 – $160,000 (depending on experience)

Equity: Available for this position

Benefits: Employer sponsored medical/dental/vision, 401k, 401k matching, paid-time off

COVID-19 considerations

We are currently working fully remote. This position will be required to report to our office in Washington D.C. once it is determined safe to do so. Permanent remote positions may be granted on a case-by-case basis.