Role: Product Manager
Salary: $100,000 / year
Experience: 3 – 5 years
Location: Washington D.C. preferred. Remote available on a case-by-case basis
Start Date: March 1, 2020
Full Job Description
MemoryWell is looking to add an experienced product manager with deep UI/UX knowledge and experience to our rapidly growing team. This is the first hire on our soon-to-be growing product team. This position has the opportunity for equity ownership, growth, and will have a material impact on our company.
MemoryWell’s goal is to empower care providers to put people, rather the diagnoses, at the center of their care plan. We are a healthtech company bridging empathetic care with big data.
We are a small and fast-moving team of 8 people and looking for a Product Manager to help iterate and evolve our current products, as well as launch new product offerings, based on data and research.
This position will report directly to the CEO, and will have direct contact with the company’s technical advisors.
As a Product Manager, you will be responsible for evolving and owning all of MemoryWell’s product offerings, applications, services, and our external marketing website. Your responsibilities include, but are not limited to:
- Manage and own the complete product roadmap process for new and existing products
- Engage in user research to understand our clients’ and their patients’ problems
- Work with engineering team to define product requirements and translate them into wireframes, mockups, and prototypes
- Work with the data team to ensure we are aggregating, structuring, and leveraging our data for our clients’ and their patients’ success
- Conduct ongoing market, user, and client research to inform decision making
- Analyze internal and external data, including analytics and A/B testing results
- Design and work with our engineering to update and maintain our website
You Will Work With…
Jay Newton-Small – Founder and CEO
Prior to founding MemoryWell, Jay was a Washington correspondent for TIME Magazine, where she remains a contributor. At TIME, she covered politics as well as stories on five continents from conflicts in the Middle East to the earthquake in Haiti and the November 2015 Paris terror attacks. She has written nearly a dozen TIME cover stories and interviewed numerous heads of state, including Presidents Barack Obama and George W. Bush.
She authored the 2016 best-selling book, Broad Influence: How Women Are Changing the Way America Works.
- 3+ years experience managing the complete lifecycle of a software product (required)
- 3+ years in a leadership/management role on a team
- Technical experience and deep understanding of UI/UX design principles
- Excellent at creating and leading teams through detailed project plans defining specifications/user stories, objectives, strategies, timing, and KPIs
- Strong decision making and communication skills
- Compiling and analyzing data on user engagement and adoption
- Outstanding data analysis skills and the ability to make data-driven business decisions
- Previous entrepreneurial / start-up experience a plus
- Values culture and has positive mindset and outlook
MemoryWell is putting the person in person-centered care, one life story at a time.
We’ve built a digital platform for health care providers that replaces legacy intake questionnaires with brief, professionally written stories. Using our automated process that matches writers with patients that our clients send us, we are able to capture hard-to-get and valuable patient SDOH data, improve care outcomes, and boost patient happiness. Our proprietary network of +700 professional writers interface directly with patients and their families to create a pleasant intake experience that 94% of users love.
MemoryWell grew out of the experience our Founder, Jay Newton-Small, had caregiving for her father, who had Alzheimer’s. When she moved him into a senior community, she was asked to fill out a long questionnaire about his life. This made no sense: who would remember pages of hand-written data points for 100+ residents in that community? Instead, as a longtime TIME Magazine correspondent, she wrote his story for his caregivers and pasted it on the walls throughout the community. It transformed his care. Two of his caregivers were Ethiopian and they’d had no idea Jay’s father, Graham, had lived in Ethiopia for years early on in his career with the United Nations. They became his champions, sitting for hours asking him what it was like to work with Emperor Haile Selassie.
Seeing the impact her story had on her father’s experience was enough to influence Jay to transition from her role at TIME to launch MemoryWell.
We are graduates of the most recent class of Techstars: Future of Longevity, Mass Challenge, and MIT Solve. Our story has been featured in the Washington Post, CBS Evening News and on NPR, and we are telling new stories every single day.
Salary: $100,000 per year
Equity: Available for this position
Benefits: Employer sponsored medical/dental/vision, 401k, 401k matching, paid-time off
We are currently working fully remote. This position will be required to report to our office in Washington D.C. once it is determined safe to do so. Permanent remote positions may be granted on a case-by-case basis.