Remote Summer Intern
Online education is no longer a novel or niche idea. It is the fastest-growing segment in higher education, accounting for 20% of all enrollees and 35% of graduate-level certificates and degrees. It’s also getting increasingly competitive, as more and better programs are launched each semester. Universities need to go online quickly, economically, and elegantly, creating programs that students can’t wait to tell their friends about and that their professors want to teach.
Noodle helps universities bring programs online with flexibility, transparency, alignment, efficiency, and joy. That’s why more top universities chose us last year than all other online program managers combined. We are a passionate team of technologists, educators, and experts. Online learning has the potential to transform higher education; if you’re interested in being part of that journey, keep reading!
About the Internship Program
Our remote program is scheduled to start June 1st, 2021
Applications will be accepted on a rolling basis until the cohort is full. Noodle interns are paid $18/hour and work an average of 40 hours per week. If you are applying to our internship program, you must have proper authorization to work in the U.S. for the duration of the program.
About the Role
Ever wonder how education technology actually gets into the hands of students, instructors, and staff? How colleges and universities change their technology paradigms to teach and learn online? How a rapidly growing start-up constantly reinvents itself to promote efficiency and best practices? If so, then this role is for you. The Technical Implementation & Support internship is an opportunity for motivated applicants to develop technical, communication, and project management skills by working closely with The Solutions Architecture professionals at Noodle. Interns will gain experience with all stages of technical implementation and support.
Solutions interns will work closely with their manager, collaborating cross-functionally across teams as necessary.
As our Technical Implementation & Support Intern you will:
- Support the Solutions Directors through implementation of Noodle’s suite of best-in-class software and services by, documenting implementation details, discovering and documenting necessary process changes, and coordinating with internal technical groups.
- Complete and maintain documentation on the university systems integrated to Noodle systems, including the types and formats of the data exchanged and underlying business logic.
- Triage support desk tickets escalated to the Solutions Architecture department, assigning tickets to the appropriate resource for resolution.
- Support in identifying inefficiencies and developing process improvements.
- Identify best practices of our university implementations, ensuring excellence is consistent and design is replicable.
As part of the Noodle community, you will also be able to take part in remote company-wide meetings and gatherings and are encouraged to learn from Noodlers across all our teams and companies, not just your own.
For the majority of the program, interns from all departments will have the opportunity to take part in weekly leadership talks or workshops aimed at providing practical advice for career growth and expanding intellectual horizons. Planned topics include personal branding, design thinking, personal finance, job search strategy, and more.
About You
We’re looking for self-starters who are not afraid to ask questions, communicate openly, and who can proactively find ways to help their team solve problems.
Noodle interns…
- are community oriented – they have a group-first mentality, are generous with their time and energy and always express gratitude for their teammates’ contributions
- are intellectually curious
- are comfortable working in collaborative environments online
- have excellent verbal and written communication skills
- are comfortable creating documentation in industry-standard software
- Google Docs/MS Office (presentation software, spreadsheets, text-based documents)
- can effectively manage their schedules and projects
- have a growth mindset
If this looks like you, please apply with a note on why we’re a good match along with your most recent CV! We look forward to seeing your name.
Why Work With Us?
An internship at Noodle will challenge both your industry knowledge and ability to work in the fast-paced environment of a rapidly scaling company. As we grow, we expect every employee – from intern to CEO – to own and propel projects with real impact. Our summer internship program is built for highly-motivated, positive, disciplined individuals who are not afraid to fail.
We offer an array of professional work opportunities across our teams, and this year we’ll have a focus on how to build and thrive in a successful remote working environment. During your time at Noodle, you will be mentored by some of our best and brightest, challenged with projects that have lasting impact on our business function, and will present a capstone project with your cohort’s recommendations to our executive team.
Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger as a whole. We are proud to be an equal opportunity workplace.