The Consortium for Energy Efficiency (CEE) is seeking a motivated, organized individual to serve as a part-time intern supporting its behavior work area. This position falls within the Evaluation, Research, and Behavior (ERB) team at CEE, which works with CEE member organizations, government, and non-government agencies throughout the US and Canada to help improve the application of behavioral insights and program evaluation in the energy efficiency industry. This intern will report to the Senior Program Manager for Behavior, Kira Ashby.
CEE is an award-winning consortium of efficiency program administrators from the United States and Canada that unifies program approaches across jurisdictions to increase impact in fragmented markets. By joining forces at CEE, individual electric and gas efficiency programs are able to partner not only with each other, but also with other industries, trade associations, and government agencies. Working together, administrators leverage the effect of their ratepayer funding, exchange information on successful practices and, by doing so, achieve greater energy efficiency for the public good.
The start date for this position is somewhat flexible and will be determined based on the needs of CEE and the availability of the selected candidate; the selected candidate would ideally start in early September as a part-time role (10-20 hours/week), with the possibility that it could transition to a full-time opportunity in February 2022. The CEE office is located in Middleton, MA, but CEE staff are currently working remotely due to the pandemic.
This intern will primarily focus on two work efforts in support of CEE members’ energy efficiency programs:
1. Incorporating social science-based behavioral approaches into efficiency efforts
2. A project with the UsersTCP of the International Energy Agency (IEA) on better engaging “Hard to Reach” (HTR) customers (such as low income, low-English proficiency, BIPOC, and small businesses) in energy efficiency programs
CEE is currently entering the final year of a three-year collaboration with the UsersTCP of IEA in which CEE represents U.S. and Canadian energy efficiency program administrators. This work may involve gathering energy efficiency program information to be included in documents that showcase behavioral efficiency programs and collecting details on the specific challenges and successes program administrators experience in implementing efficiency programs. The position supervisor, Kira Ashby, will provide assistance, guidance, and supervision throughout these assignments; she will assign and prioritize work tasks, review assignments, and approve all completed work products.
- Gather and organize information on members’ energy efficiency programs that employ behavioral approaches and any related evaluations of those programs. This information will be used to develop syntheses and takeaways from these findings. This work will include providing quality assurance for data and following up with members via phone and email to ensure that their work is accurately represented.
- Gather and synthesize findings on the durability and persistence of behavior change and related energy savings over time after an energy efficiency program ends.
- Gather and synthesize literature on how to use behavioral techniques to more effectively engage underserved communities in energy efficiency offerings.
- Assist with preparation for Committee meetings and webinars, including generating committee lists and taking notes during meetings.
- Provide administrative support to staff in the development of documents, reports, business plans, website content, or administrative tasks, as needed.
- Coursework towards an undergraduate degree, preferably in a relevant field such as psychology, sociology, environmental studies, or public policy. Prior experience in the energy or environmental fields is desired. Prior experience working with energy utilities or in a nonprofit setting is ideal, but not required.
- Interest in energy efficiency or in research involving energy and the environment. Interest in human behavior or social psychology is strongly preferred.
- Experience with Microsoft Office software (Word, PowerPoint, Excel, and Outlook).
- Strong organization and time management skills, comfort working independently, and ability to balance multiple projects and priorities.
- Excellent written and oral communication skills; attention to detail.
- Classwork and/or experience in dealing with data collection and analysis.
- Comfort working with clients and/or customer service experience; ability to represent CEE and to articulate questions and resolve issues clearly over the telephone; customer service experience is ideal, professional demeanor is required.
Skills to be developed may include:
- Understanding of the energy efficiency program industry in the US and Canada and the glimpse into the international context of energy programs abroad
- Greater understanding of the intersection between energy efficiency, public policy, technology, psychology, and sustainability
- Experience in the nonprofit sector
- Writing for business and/or technical audiences
- Customer service
- Data collection and management; protocols for information sharing
Compensation and Benefits
Compensation for this position is available. This position will also provide the selected student with professional training and an opportunity to see firsthand how their degree could be applied in a practical way to a growing industry. It also offers the opportunity to gain experience and connections in the nonprofit sector.
Please submit the following to Kira Ashby at email@example.com:
2. Cover Letter
3. Writing Sample (at least 2 pages)
Applications will be reviewed on a rolling basis as they are received. You must be eligible to work in the United States independent of company sponsorship. CEE is an Equal Opportunity Employer.