The Patient Advocacy Program at Dimock employs college and graduate student volunteers and interns to address pediatric families’ social needs in a clinical setting. Our program is founded on the understanding that social determinants greatly impact patient health. We work to connect families to government-funded and community-based resources that address social needs such as food, utility shutoff, commodities, and housing. Advocates work closely with the pediatric providers and other clinical staff to ensure patients are receiving holistic and comprehensive care.
This is an ideal internship or volunteer opportunity for students interested in community-based healthcare, public health, primary care/behavioral health, and integrated, team-based services. As The Dimock Center serves a large Spanish-speaking population, interns who are bilingual in English and Spanish are strongly encouraged to apply. For the safety of our patient population and students, interns/volunteers will work remotely
Supervisor: Danielle Wall, Program Manager
617-442-8800 extension 1623
Please email Danielle your resume and cover letter. Danielle will be in touch for an interview.
Mission and Vision
Our mission is to heal and uplift individuals, families and our community.
Our vision is to redefine the model of a healthy community by creating equitable access to comprehensive health care and education. At Dimock, we work to address all patients’ basic resource needs as a standard part of quality care.
Recognized nationally as a model for the delivery of comprehensive health and human services in an urban community, The Dimock Center provides the residents of Boston with convenient access to high quality, low cost health care and human services that might not otherwise be available to the communities we serve and have been serving for over 150 years. Dimock not only provides medical care and mental/behavioral health services; it is also home to a family shelter and 3 childcare/early education programs.
Internship/ Volunteer Requirements
· Time: Volunteers come from a variety of different schools. Volunteers/interns complete a minimum of 8 hours of work per week. There is opportunity to complete more hours if required for course credit or a school internship.
· Work: Advocates will work one on one with families to connect them to resources throughout the greater Boston area. Advocates can expect to explain our Advocacy mission to new clients, assist clients with a variety of needs, learn about the available community resources, follow up with families by phone weekly, update our resource landscape, or adapting any new improvements . Advocates will gain skills in case management, motivational interviewing, and in the resource landscape of Boston. Additionally, advocates will experience being part of an integrated clinical team.
· Character: The volunteer workforce is diverse and multilingual. There are often two to three advocates working at the desk at a time. We work as a team of advocates to help all of our clients and their families.
· Opportunity: To work with one on one with patients in an integrated clinical setting to connect them to various resources to meet their social needs.
· Initiative: The dynamic at The Dimock Center is centralized around the concept of team-based care. The integration of our Advocacy Program allows the advocates to have a sense of independence in navigating our clinic and inter-office relationships while still maintaining supervision and guidance from the on-site Program Manager.
· Empathy: Direct interaction with the clients and patients The Dimock Center treats provides interns hands-on experience with bridging the gaps of the social determinants of health.