Job Mission: The Manager, Operations, reporting to the Director, Operations, is the point person for day-to-day programmatic logistics and infrastructure; they also provide administrative support for the program team. Specific responsibilities include:

Calendar

• Serve as the day-to-day point person for bringing the annual program calendar to life
• Always able to answer the question “who needs to be where when”
• Manage registration for all program events
• Lead the ‘reminders’ system, to ensure good student attendance at all program events
• Ensure that no conflicts take place and staff time/resources are being maximized

Administrative

• Coordinate with the Director, Operations, Director, College Access & Director, College Readiness to effectively execute program initiatives (reporting to the Director, Operations)
• Connect both students and staff with the information/resources/materials they need to execute programming
• Create & implement College Zone program schedule, including individual student schedules
• Create & manage program team tools/assets i.e. flyers, Eventbrite pages, Google forms, surveys, website updates, etc.
• Serve as point person for general inquiry emails, phone calls to program team
• Track event/programmatic attendance
• Coordinate follow-up effort to use attendance tracking to increase student engagement
• Manage student device check-outs (computers, calculators, etc.)

Virtual programming

• Manage all links
• Ensure all staff and students has the right links at the right times
• Manage paid Zoom accounts
• Serve as point person for Zoom/online event admin duties

In-person programming (we expect to be fully virtual through the spring of 2021)

• Oversee the physical space of the YPIE College Zone, including schedule of room usage
• Manage CZ supplies
• Run arrival and dismissal rituals
• Manage snack procurement/systems
• Complete daily checklist
• Ensure that the College Zone facility supports a welcoming, academic, and professional culture

Qualifications

• Ability to see the big picture and sweat the small stuff at the same time
• Strong writing, communication, and organizational skills
• Bachelor’s degree
• Attention to detail
• Experience with Google platform, internet searches and research, social media
• Flexible; able to roll with the punches
• Eager to create good systems & willingness to execute existing systems/processes
• Mission-driven and excited to work with a diverse population of high school students
• Flexibility to work some evening and weekend hours
• Recent graduates with requisite skills encouraged to apply

To Apply

Email Cover letter and resume to Eilis Klein, Director, Operations, at eklein@ypie.org