Director of Operations, A+I

My name is Will Rosebro, I am Director of Operations at Architecture Plus Information. I used to be in the architecture doing the work, doing the designing, running projects and now I'm sort of, placed out of that a little bit. But I'm, my main, my main basically job and effort is finding talent. So I'm the one who's doing all the interviews and finding great, creative people. Making sure things are going well and I'm also part of senior management, helping understand how the company at large is where we're headed and how we're gonna get there. So you meet with you client and then you start putting together what we call programming which is understanding all their needs and how that translates into spacial requirements. And then you go into the other phases where you've got the schematic design, what the team, everybody is understanding how to solve these problems and you just go through a series of presentations, whether they're planned drawings, or representations, a lot of times it's presentations of their needs back to them. So establishing that common language with the client and so we're all speaking the same language. If we're in a hiring mode, which we just pushed the gas pedal just this week, getting postings out on the web. I am talking to different people, we talk to our own people about finding, quality friends, talented friends, et cetera, so a lot of that, also, fielding resumes coming in, setting up interviews, that sort of thing. When we're not doing that I'm doing all sorts of other, stuff that's more operational, making things running smoothly. We're making a transition in our software in terms of what we're using for time sheet, recording out time, putting together proposals and that sort of thing. So, that's actually ongoing right now. But it's basically, learning the software, setting it up, troubleshooting and that sort of thing and then eventually training all our people in how to use it. Again, I'm fielding any miscellaneous, portfolios et cetera coming in. I'm checking on things with our receptionist, with our HR person, make sure they're fine, following up on whatever issues might be at hand. We also do a lot of reviewing, so in annual reviews with all our employees, so we might have some of those. I'm reading the peer reviews and making sure I understand and sort of making sure that that annual review's gonna go, clearly and smoothly for all our people. And, I'm trying to think of anything else. Everything from, fixing a door to (laughing) anything that needs to happen, I'm a little bit of a jack of all trades that way.