OCAY

Purpose OCAY provides independent advocacy and support to people aged 50 and over in York. Our advocates help people to have their voices heard, understand their options and address issues affecting their lives. Main Tasks The volunteer advocate will: Explore the issue with the client to ensure they fully understand the client’s situation, concerns and desired outcome. Research relevant information, options and processes before agreeing the next steps with the client. Support clients to complete forms, write letters, make telephone …

Purpose or Objective OCAY provides Advocacy and support to over 50’s in York. Our advocates give people a voice and help them to address their issues. Tasks To support our team with answering calls and conducting initial triage calls with clients. To help with updating case information on our advocacy database. To support with reporting using our advocacy database and excel. To support our Volunteer Advocates with general admin tasks as required. To help with our newsletters, social media and …

Purpose or Objective OCAY provides Advocacy and support to over 50’s in York. Our advocates give people a voice and help them to address their issues. Tasks To support our team with general communications to our partners and volunteer advocates. To help with the content and design of our newsletters, social media and updating our website. To help raise the profile of the charity with the public. To support our team with a variety of general admin tasks. Key Skills …